Types of Coaches or Leaders-
Shamans:
- Heal through the use of personal power and focus the attention of their followers on themselves
- Have power, energy, and commitment, which they use to energize others
Priests:
- Claim power through office and are agents of omnipotent authority
- Establish structure, order, and continuity
- Operate in a hierarchy with roles and duties in a hierarchical ladder
Elected leaders:
- Undergo trials, self-transformation, training, or some other rite to achieve their positions
- Derive power not only from their own experience but also from the mandate of their followers
Missionaries:
- Are goal directed
- Teach out of personal conviction, believing in certain ideals and seeing it as a duty to pass on these ideals to others
Mystic healers:
- Seek the source of illness and health in the follower’s personality
- Try to discover the statue in the marble and seek to find what can be created from the raw material
- Require unselfish motivation and considerable sensitivity, as well as flexibility to vary treatment according to the nature and needs of each individual, to be successful
Principles of Developing Others –
- Have a respectful attitude
- Build self-esteem
- Use the correct medium or combination of techniques
- Use coaching versus judging in developing people, and consider purpose, timing, focus, and process
- Practice, which builds proficiency.
The Four Levels Approach to Measure Learning Effectiveness-
Level one
Data are usually gathered by questionnaires administered at the conclusion of a training program
Participant satisfaction is measured, and content, delivery, and the like are evaluated
Level two
Learning is measured in terms of increased knowledge, skill, or attitude
Methods range from paper-and-pencil tests to job demonstrations
Level three
Question whether learners are using new knowledge, skills, and attitudes back at work is answered
Observation, surveys, and interviews are used
Level four
Focus is on business results
Return on investment is measured
Coaching for Success-
- Popular approach to leadership development is individualized coaching to address areas for improvement
- Coaches use a variety of resources for developing leaders, including helpful books
- Identifying coaching needs as early as possible is an important way to strengthen the leadership bench and promote dramatic improvement
- Effective method is to use successful leaders in the later stages of their careers to mentor and develop the next generation of leaders
Best Practices in Coaching and Mentoring-
- Person being coached or mentored must want to improve
- Formal assessment of strengths and weaknesses is valuable
- Some behaviors cannot be changed
- Practice is critical for success
- Accountability for effort must be maintained.
What Employers Want in an Employee-
Employees who are honest
Need for trust is paramount because the employer relies on the employee to serve its customers, protect its property, and uphold its reputation
Employees who will take initiative and be self-starters
Employees with good problem-solving ability, including technical knowledge and skills, and communication skills
Employees with creative responses to setbacks and obstacles, a high-attitude-low-maintenance approach to work, leadership potential, and the ability to get along well with others
What Employees Want in a Company-
- Clarity of work assignment and good work tools and supplies
- Challenge in one’s area of expertise
- Recognition for one’s accomplishments
- Opportunity to grow and respect for one’s opinions
- Mission that motivates
- Feedback on performance
- Positive social interactions and pride in a group.
Basic Rules for Succeeding in Work-
- Put one’s best foot forward
- Deliver results
- Be considerate
- Be creative
- Have integrity
The Peak-Performance Process-
- Decide what is important to oneself
- Picture the completed thing
- Relax mentally and physically
- Let the image of the situation come to mind
- Visualize handling the situation in precisely the manner desired
- Visualize handling one or two unexpected aspects of the situation
- Visualize a positive outcome
- Take action.
Most important of all this is believe in yourself and seek motivation.